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  1. Support
  2. Troubleshooting

Troubleshooting

Error Messages

  • Upgrade Due
  • Resize Print Template
  • Set system serial number in global settings
  • Set Serial Number and enable IO Card
  • Database is not correct for this version of software [X]
  • Amplifier Calibration
See all 19 articles

Situational

  • Update Driver after Windows Update
  • Software Setup
  • 50/60 Hz Mains Rejection
  • Multifocal Stimulus Missing from Monitor
  • Reassign Test to different Patient Record

Miscellaneous

  • Cleaning, Disinfection, and Sterilization Recommendations
  • Update Windows OS version, or setting up new computer
  • ISCEV Standards, Guidelines, and Extended Protocols
  • Celeris PERG Tips
  • Setting up ColorDome Camera
  • About Calibration
See all 18 articles
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